We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Cannot insert photos into emails

  • 1 отговор
  • 1 има този проблем
  • 18 изгледи
  • Последен отговор от GrammieRee

more options

Ever since updating Thunderbird to version 80.0b1 (which says 32bit even though my computer is 64bit) I have been unable to insert images into emails. I have checked to make sure I have it set NOT to use Alternate Text. But when I insert the image, all that shows is a white box. If I wait a bit I will get an error message that says: "Unable to save your message as draft. There was an error attaching (name of image file). Please check that you have access to the file." The image is a photo I have saved on my desktop. Doesn't matter which image I try to insert, I get the same results. Only way I can send an image is to attach it. Can someone PLEASE help me get this straightened out? Thanks so much! ~ Marie ~

Ever since updating Thunderbird to version 80.0b1 (which says 32bit even though my computer is 64bit) I have been unable to insert images into emails. I have checked to make sure I have it set NOT to use Alternate Text. But when I insert the image, all that shows is a white box. If I wait a bit I will get an error message that says: "Unable to save your message as draft. There was an error attaching (name of image file). Please check that you have access to the file." The image is a photo I have saved on my desktop. Doesn't matter which image I try to insert, I get the same results. Only way I can send an image is to attach it. Can someone PLEASE help me get this straightened out? Thanks so much! ~ Marie ~

Всички отговори (1)

more options

Also just found out that an image in an email I received has turned to a white box and is giving the same error message when I try to reply to that email!