Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Concerning reverting Thunderbird back to a previous version

  • 1 отговор
  • 1 има този проблем
  • 8 изгледи
  • Последен отговор от Wayne Mery

more options

Hello,

I received an update for Thunderbird today and something must have gone wrong. After this update was completed I was asked to restart the computer. After doing so and I got back into Winndows and the Program Icon for Thunderbird changed to an Install Program Icon. Before it was the normal Thunderbird Shortcut Icon. When I click on this Icon a "Setup" Message box appears with:

"Your Computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?"

When I clicked on "YES" the computer restarted and went into Windows and this same "Install Program Icon" is still there. I can't get into Thunderbird now as it seems Thunderbird is in a sort of limbo because it can't update itself!

So I was wondering if there is a way to revert Thunderbird back to it's previous version without uninstalling it so I can gain access again?

I have my Thunderbird Profile located on another partition and it can be a real pain getting everything linked up again!

Thanks for your time and help!

Sincerely,

John Eline

Hello, I received an update for Thunderbird today and something must have gone wrong. After this update was completed I was asked to restart the computer. After doing so and I got back into Winndows and the Program Icon for Thunderbird changed to an Install Program Icon. Before it was the normal Thunderbird Shortcut Icon. When I click on this Icon a "Setup" Message box appears with: "Your Computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now?" When I clicked on "YES" the computer restarted and went into Windows and this same "Install Program Icon" is still there. I can't get into Thunderbird now as it seems Thunderbird is in a sort of limbo because it can't update itself! So I was wondering if there is a way to revert Thunderbird back to it's previous version without uninstalling it so I can gain access again? I have my Thunderbird Profile located on another partition and it can be a real pain getting everything linked up again! Thanks for your time and help! Sincerely, John Eline

Всички отговори (1)

more options

Simpler to just uninstall / delete the existing program directory and reinstall using a download from https://www.thunderbird.net/en-US/

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile dis describes how to backup your profile first