Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Browser video/gifs go black. Audio only.

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

There is a common problem with Firefox that I see all over the internet. Browsing sites where gifs go black, and simple videos won't play. I don't understand why Firefox can't fix this? Whenever I'm trying to watch a viral video, or a news video (many but not all gifs as well), they stay black. Audio works though.

So I open Chrome to see these, and it's flawless. The problem HAS to be with Firefox because Chrome never falters. I like the speed of FF so I'd like to fix this!

Thanks for any and all help....

There is a common problem with Firefox that I see all over the internet. Browsing sites where gifs go black, and simple videos won't play. I don't understand why Firefox can't fix this? Whenever I'm trying to watch a viral video, or a news video (many but not all gifs as well), they stay black. Audio works though. So I open Chrome to see these, and it's flawless. The problem HAS to be with Firefox because Chrome never falters. I like the speed of FF so I'd like to fix this! Thanks for any and all help....

Всички отговори (2)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options