Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Thunderbird installation WIndows 7 Home Premium

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от yhuttu

more options

Hello!

I tried to install Thunderbird setup 78.5.1. Setup asks to reboot the computer to complete a previous uninstall of Thunderbird , but after reboot and starting setup again, the same reboot message comes. This happens many times, reboot does not help.

I had earlier some older version of Thunderbird, but it is removed with Windows Control panel.

How can I uninstall previous version complete?`

With best regards Yrjo Huttunen Finland

Hello! I tried to install Thunderbird setup 78.5.1. Setup asks to reboot the computer to complete a previous uninstall of Thunderbird , but after reboot and starting setup again, the same reboot message comes. This happens many times, reboot does not help. I had earlier some older version of Thunderbird, but it is removed with Windows Control panel. How can I uninstall previous version complete?` With best regards Yrjo Huttunen Finland
Прикачени екранни снимки

Избрано решение

Your computer would not need to be rebooted just to install Thunderbird.

It sounds like your computer did an OS update at same time as installing Thunderbird and has got confused.

Remove the installation of Thunderbird from here:

  • C:\Program Files(86)\Mozilla Thunderbird\

Access 'Program Files (x86)' Delete 'Mozilla Thunderbird' folder Also make sure it has not been installed here:

  • C:\Program Files\Mozilla Thunderbird\

Empty the computer 'Recycling Bin'

Get a fresh download from here and reinstall. https://www.thunderbird.net/en-US/thunderbird/all/

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

Your computer would not need to be rebooted just to install Thunderbird.

It sounds like your computer did an OS update at same time as installing Thunderbird and has got confused.

Remove the installation of Thunderbird from here:

  • C:\Program Files(86)\Mozilla Thunderbird\

Access 'Program Files (x86)' Delete 'Mozilla Thunderbird' folder Also make sure it has not been installed here:

  • C:\Program Files\Mozilla Thunderbird\

Empty the computer 'Recycling Bin'

Get a fresh download from here and reinstall. https://www.thunderbird.net/en-US/thunderbird/all/

more options

Helou! Many thanks, Toad-Hall, it was the solution! OS updating was not the reason, but removing Thunderbird folder, cleaning Recycle bin and downloading the setup file from recommended link did it! Best regards YH