Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

missing folders

  • 2 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от finsup

more options

I have Thunderbird Email on Windows 10. I had three folders I put bills in. Folders were part of Thunderbird email. I went to access three days ago looking for saved emails and folders have disappeared . I tried to add folders again but it does not look like I can do. Any ideas? What did I miss? I have used Thunderbird for a number of years with no issues.

I have Thunderbird Email on Windows 10. I had three folders I put bills in. Folders were part of Thunderbird email. I went to access three days ago looking for saved emails and folders have disappeared . I tried to add folders again but it does not look like I can do. Any ideas? What did I miss? I have used Thunderbird for a number of years with no issues.

Избрано решение

re :Folders were part of Thunderbird email.

The currently missing Folders were in one of the following accounts, but which one ?

  1. a Pop mail account
  2. an Imap mail account
  3. the 'Local Folders' mail account

re: I had three folders I put bills in. Are these 3 missing folders created as subfolders to another folder and you cannot see that folder as well or you see the top level folder but it's subfolders are missing? example:

  • BILLS (a top level folder that contains 3 subfolders)
  • >> House
  • >> Car
  • >> Online Purchases

Or the 3 missing folders not subfolders to anything other than the mail account....like the Inbox, Sent folders?


First - Check you have a view that displays all your folders. Menu app icon > View > Folders > 'All'

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

re :Folders were part of Thunderbird email.

The currently missing Folders were in one of the following accounts, but which one ?

  1. a Pop mail account
  2. an Imap mail account
  3. the 'Local Folders' mail account

re: I had three folders I put bills in. Are these 3 missing folders created as subfolders to another folder and you cannot see that folder as well or you see the top level folder but it's subfolders are missing? example:

  • BILLS (a top level folder that contains 3 subfolders)
  • >> House
  • >> Car
  • >> Online Purchases

Or the 3 missing folders not subfolders to anything other than the mail account....like the Inbox, Sent folders?


First - Check you have a view that displays all your folders. Menu app icon > View > Folders > 'All'

more options

Thanks for the reply.

i have two IMAP . A Gmail and my provider Hurontel. After I read your email my folders all reappeared.

If I right click on a message I can again go to (move to} and can move emails to the three folders that were missing.

They have been missing for 5 days from what I have noticed. Could have been longer. All is well now.

Thanks for your help.

Brad