Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Thunderbird notifications showing 40 messages but they are not in my inbox anywhere

  • 11 отговора
  • 1 има този проблем
  • 6 изгледи
  • Последен отговор от lina3

more options

My notifications are showing 40 messages but they are not in my inbox anywhere. I have checked hidden messages but they are nowhere. I am on a Mac.

Thank you so much!

My notifications are showing 40 messages but they are not in my inbox anywhere. I have checked hidden messages but they are nowhere. I am on a Mac. Thank you so much!

Всички отговори (11)

more options

right click the folder, select properties and then repair and see if that helps. (It might)

more options

Thank you so much for your reply Matt. I tried it but I still have these 40 messages. I know I didn't get some emails that my friend confirmed sending so I know which account it is but I am not having luck with it. Thank you for the tip - I can see it useful for future issues :)

Any other ideas?

more options

Check that you have View/Folders set to All, and that there are no filters, pinned or otherwise, applied by the Quick Filter Bar.

more options

Hi. Set to all and not seeing any filters - though I have spam assassin on - I don't know where to find the pinned messages/option - when I click the quick filter bar, nothing happens.

more options

The Quick Filter Bar (View/Layout) should not have any of the buttons depressed, or the pin icon (see picture).

Do you see the messages when the account is read in webmail? There may be a corrupted message blocking the download of the others, so deleting messages one-by-one in webmail may eventually unjam the queue.

more options

Thank you for your help!! I am checking how to get into the webmail and will try that. I attached what I have and it looks like nothing is pressed - please see attached. I will report back after checking the webmail.

Very grateful for your troubleshooting!!!

more options

Nope it didn't change anything - SO weird!!!! I'm thinking the universe doesn't want me to read them otherwise I can't imagine why they are hiding.

more options

Select 'Inbox' Then check : 'View' > Threads' > set to 'All'.

more options

Hi. Thank you for your reply - yes all set to view all.

I have been using Thunderbird for over a decade and never came across this and I have never had any issues ever. We are stumped here. It is only for 1 of my domains. Ever since I set it up on Thunderbird, it started showing this.

Could it just be a glitch in the system?

more options

One more setting: View/Sort by - Unthreaded, in case the new messages are buried in threads.

Does the number on the taskbar icon refer to new Inbox messages or all folders, including Spam/Junk?

more options

Hi!

Unthreaded was highlighted. It is for inbox only. My spam is empty and I turned off the spam / junk filter. There is nothing in the webmail either.

Thank you!!