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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I've lost all my favourites

claire.gerardin
claire.gerardin
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Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ? Thank you,

Всички отговори (2)

jdun
jdun
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LOST ALL ITEMS THAT WHERE IN MY FAVORITES LIST IN BOTH FIREFOX AND CHROME EVERYTHING IS GONE

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi claire.gerardin, I hope you were able to restore your data by now? It's obviously been quite a while!

Hi jdun, are you on Windows? Try doing a regular shutdown and restart of Windows in case Windows doesn't have the correct permissions/privileges to access your user data. If that doesn't help, please start a new question. This one is nearing its six-month lock date.

https://support.mozilla.org/questions/new/desktop/form