Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Features/options missing on banking website

  • 1 отговор
  • 1 има този проблем
  • 22 изгледи
  • Последен отговор от lex_uparki

more options

I am unable to do funds transfers between my bank accounts and it tells me I have "no accounts are available of this transaction." The "From" and "To" fields are unavailable. I used to be able to do this on Firefox with no issues; however this seems to be affected by the latest browser update. I tried deleting my history, cookies, cached data, etc. as well as refreshing Firefox; yet I get the same result.

I called the bank and they said there are no issues with my accounts. I logged into my account using my bank's phone app and also Chrome, and both of those worked. (see attached screenshots)

Any ideas on how to fix this?

I am unable to do funds transfers between my bank accounts and it tells me I have "no accounts are available of this transaction." The "From" and "To" fields are unavailable. I used to be able to do this on Firefox with no issues; however this seems to be affected by the latest browser update. I tried deleting my history, cookies, cached data, etc. as well as refreshing Firefox; yet I get the same result. I called the bank and they said there are no issues with my accounts. I logged into my account using my bank's phone app and also Chrome, and both of those worked. (see attached screenshots) Any ideas on how to fix this?
Прикачени екранни снимки

Всички отговори (1)

more options

I have also tried running Firefox in Safe Mode; same thing happens.