I'm searching for a specific email, it has a certain word in it. When I use the search tool and type that very unique word, it shows shows 39 messages that contain that word. But when I click "show results as list", and view it by unthreaded, it now only shows 35 emails and of course, that specific email I need isn't in the list. YET....I can see it in the previous search but only because I knew to click on that specific email (AKA someone emailed me, it had that word in the subject line, and I replied back. Their original email is missing from the list of 35 emails, I just happened to be able to find it a slow and backwards way). Sorry this is hard to explain, but the search tool doesn't work properly and this is causing frustration for me at work!!