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Problem sending emails with attachment

  • 4 отговора
  • 1 има този проблем
  • 22 изгледи
  • Последен отговор от WheeWhilly

WheeWhilly
WheeWhilly
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Just recently, I get this message that blocks my sending emails with attachment. Why? or how can I fix this. I have spoken to Shaw Cable and they suggested contacting Thunderbird.....

Sending of the message failed.

The message could not be sent using Outgoing server (SMTP) mail.shaw.ca for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Just recently, I get this message that blocks my sending emails with attachment. Why? or how can I fix this. I have spoken to Shaw Cable and they suggested contacting Thunderbird..... Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.shaw.ca for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Избрано решение

Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane.

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Всички отговори (4)

sfhowes
sfhowes
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What are your settings? They should be: mail.shaw.ca on 587, STARTTLS, authentication = normal password, User Name = part of address before @.

Use a 'strong' password.

WheeWhilly
WheeWhilly Задаващият въпроса
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Not too computer savvy. So, how do I bring up 

mail.shaw.ca on 587, STARTTLS,

? Thanks in advance

sfhowes
sfhowes
  • Top 25 Contributor
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Избрано решение

Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane.

WheeWhilly
WheeWhilly Задаващият въпроса
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Thank-you my friend. Seems to have solved the problem