Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

recent update lost all my emails

  • 1 отговор
  • 1 има този проблем
  • 9 изгледи
  • Последен отговор от Jodie

more options

Thunderbird recently updated and I lost ALL my emails :(

I am using IMAP - now the emails have synced they are also gone from the ISP server.

I googled some solutions and can see in the /user/appdata there is a folder called "mail" which looks like it has all my old inbox folders and msf files .... however the new Thunderbird update looks like it is using a new folder structure "imapmail" which I can see does not have any of my old emails folders or msf files in there.

I copied all the files from the "mail" folder over to the "imapmail" folder and relaunched Thunderbird. I can now see the old folder structure under my inbox however I get an error message when I go into the folder "unable to open the summary "xxx". Perhaps there was an error on disk, or the full path is too long"

When I right click and go to folder properties there is no location path.

I need my emails and so disappointed an update has caused me to loose EVERYTHING ... please help!

Thunderbird recently updated and I lost ALL my emails :( I am using IMAP - now the emails have synced they are also gone from the ISP server. I googled some solutions and can see in the /user/appdata there is a folder called "mail" which looks like it has all my old inbox folders and msf files .... however the new Thunderbird update looks like it is using a new folder structure "imapmail" which I can see does not have any of my old emails folders or msf files in there. I copied all the files from the "mail" folder over to the "imapmail" folder and relaunched Thunderbird. I can now see the old folder structure under my inbox however I get an error message when I go into the folder "unable to open the summary "xxx". Perhaps there was an error on disk, or the full path is too long" When I right click and go to folder properties there is no location path. I need my emails and so disappointed an update has caused me to loose EVERYTHING ... please help!
Прикачени екранни снимки

Променено на от Jodie

Всички отговори (1)

more options

FYI: here is a screenshot showing > folder properties & there is no location path. No matter what I do I cannot seem to relink Thunderbird to my old folders/email.

Променено на от Jodie