Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Firefox crashes shortly after system startup

  • 2 отговора
  • 1 има този проблем
  • 10 изгледи
  • Последен отговор от FredMcD

adambell714
adambell714
more options

Firefox will often (but not always) crash within 10-15 minutes of system startup. On a rare occasion, the system will also BSOD.

Usually, Firefox can be restarted and no further crashes will occur during the session.

Running Windows 10 on an HP Zbook. All drivers are up to date. Tried a fresh re-install of Firefox. Tried turning off hardware acceleration.

Latest Submitted Crash Report ID: bp-78ee225d-8cca-43af-a8d2-e3dd10211229

Thank you

Firefox will often (but not always) crash within 10-15 minutes of system startup. On a rare occasion, the system will also BSOD. Usually, Firefox can be restarted and no further crashes will occur during the session. Running Windows 10 on an HP Zbook. All drivers are up to date. Tried a fresh re-install of Firefox. Tried turning off hardware acceleration. Latest Submitted Crash Report ID: bp-78ee225d-8cca-43af-a8d2-e3dd10211229 Thank you

Всички отговори (2)

FredMcD
FredMcD
more options

Step one would be to find out why the computer is crashing with BSOD.

You should try asking here: https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10

FredMcD
FredMcD
more options

This report is too old to be useful. We need reports for the last few days.


Product Firefox Release Channel release Version 75.0 Build ID 20200403170909 (2020-04-03)

Wed, 29 Apr 2020 18:02:09 GMT bp-78ee225d-8cca-43af-a8d2-e3dd10211229 Signature: js::MapGCThingTyped<T>

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ