Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

browser detected as a bot

  • 4 отговора
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от FredMcD

more options

hi mozilla community !

i'm not sure about posting in the right place but i'll try to be as clever as possible. i met problems with connecting to websites, typically https://www.inmac-wstore.com/. every browser (edge, chrome) on my computer works with it but not firefox. With him, i obtain a blocking message : You have been blocked Why this blocking? Something about the behaviour of the browser has caught our attention.

There are various possible explanations for this:

   you are browsing and clicking at a speed much faster than expected of a human being
   something is preventing Javascript from working on your computer
   there is a robot on the same network (IP XX.XX.XX.XX) as you

Having problems accessing the site? Contact support

ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX

of course i don't click twice every nanosecond, javascript is enabled and running (moreover when i disable it i have a blank page with "plz enable javascript" message from captcha") and there is no robot on my network. I tried from my office, my home, my 4G share... same result: chrome/edge can access but not firefox.

I disabled enhanced tracking for this site : no result i've tried different hack like network.http.sendRefererHeader (0-2-1) : no result

when i look at console something seems to be strange : ct-captcha-delivery.com has 304 response in the network panel as you can see in the screenshot linked.

i've uninstalled, cleaned firefox, made a full malware scan with no malware detected.

i thinks it's mainly due to how my firefox deal with this recaptcha but i don't know how to troubleshoot more.

Can you help me ?

OS: windows 11 Browser: Firefox x64 9.0.3

hi mozilla community ! i'm not sure about posting in the right place but i'll try to be as clever as possible. i met problems with connecting to websites, typically https://www.inmac-wstore.com/. every browser (edge, chrome) on my computer works with it but not firefox. With him, i obtain a blocking message : '' You have been blocked Why this blocking? Something about the behaviour of the browser has caught our attention. There are various possible explanations for this: you are browsing and clicking at a speed much faster than expected of a human being something is preventing Javascript from working on your computer there is a robot on the same network (IP XX.XX.XX.XX) as you Having problems accessing the site? Contact support ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX '' of course i don't click twice every nanosecond, javascript is enabled and running (moreover when i disable it i have a blank page with "plz enable javascript" message from captcha") and there is no robot on my network. I tried from my office, my home, my 4G share... same result: chrome/edge can access but not firefox. I disabled enhanced tracking for this site : no result i've tried different hack like network.http.sendRefererHeader (0-2-1) : no result when i look at console something seems to be strange : ct-captcha-delivery.com has 304 response in the network panel as you can see in the screenshot linked. i've uninstalled, cleaned firefox, made a full malware scan with no malware detected. i thinks it's mainly due to how my firefox deal with this recaptcha but i don't know how to troubleshoot more. Can you help me ? OS: windows 11 Browser: Firefox x64 9.0.3
Прикачени екранни снимки

Всички отговори (4)

more options

after searching a little bit more ot seems captcha is not showing on the error page provided by https://geo.captcha-delivery.com/captcha/?initialCid=XXXXXXX as you can see in 2nd screenshot.

more options

Server not found

Firefox can’t find the server at www.ct-captcha-delivery.com.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

i've verified and i don't block any content. i've tested https://www.google.com/recaptcha/api2/demo and it works

unfortunately after testing in troubleshoot mode and having cleared cookies and cache it's still the same result.

a team mate with same version installed next to me is working fine. i really don't see where does the issue come from.

more options

You may have to contact their support.


Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.