We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

incessant crashes

  • 1 отговор
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от FredMcD

chorleoni
chorleoni
more options

HI,

For about a week, Firefox has been slow and erratic. Several crashes, from which I was able to recover. Now, if it opens at all, it crashes before loading properly.

During these events, I understand it has generated many crash reports, and sent them.

Refreshing the program made it, if anything, worse.

Should I uninstall and start over? -- or just use Google!

Art

janart@telus.net

HI, For about a week, Firefox has been slow and erratic. Several crashes, from which I was able to recover. Now, if it opens at all, it crashes before loading properly. During these events, I understand it has generated many crash reports, and sent them. Refreshing the program made it, if anything, worse. Should I uninstall and start over? -- or just use Google! Art janart@telus.net

Всички отговори (1)

FredMcD
FredMcD
more options

In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support