Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I cannot send Emails:

  • 1 отговор
  • 1 има този проблем
  • 25 изгледи
  • Последен отговор от YongHan

Jdeboer8
Jdeboer8
more options

Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] Authentication denied. User jdeboer8@tpg.com.au is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again. I have checked that my Email address is correct

Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] Authentication denied. User jdeboer8@tpg.com.au is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again. I have checked that my Email address is correct

Всички отговори (1)

YongHan
YongHan
more options

Hello Jdeboer8, I found an article/thread created by TPG themselves about this very issue and how to solve it. Link to thread: https://community.tpg.com.au/t5/Broadband-Internet/Cannot-Send-Email-Rejected-by-the-Server-Banned-from-using-SMTP/m-p/36643 Hopefully by following the instructions, your issue can be solved!