We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox suddenly stopped connecting to internet websites.

  • 4 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от FredMcD

more options

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and then put it back. I've tried uninstalling and re-installing with no change. I've removed all add-ons. I'm having to use a different browser but I want Firefox back.

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and then put it back. I've tried uninstalling and re-installing with no change. I've removed all add-ons. I'm having to use a different browser but I want Firefox back.

Всички отговори (4)

more options

Did you contact McAfee support?

more options

Yes I did. they looked at my computer remotely and finally concluded that McAfee was not the problem and that the problem was most likely in Firefox itself.

more options
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


Type about:preferences#advanced<Enter> in the address box.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address box. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.