Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

TB crashes immediately after startup - no way

  • 3 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от giorgiopmg

more options

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring?

THX

Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring? THX Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Избрано решение

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options

You removed a saved password for an account. Was the account an oAuth one perhaps?

When you say it crashes, that implies an crash report. What is the reference. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

more options

Избрано решение

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

more options

THX Matt for your reply