Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox doesn't open

  • 1 отговор
  • 1 има този проблем
  • 7 изгледи
  • Последен отговор от cor-el

more options

Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

Всички отговори (1)

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.