Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше затворена и архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

How to make a full totally clean new installation of Thunderbird

  • 1 отговор
  • 0 имат този проблем
  • 14 изгледи
  • Последен отговор от Paul

w.lange
w.lange
more options

Hello! I want to make a new totally clean installation of TB to get rid of the grey/italic folders issue (the folders and it's structure is correct on the IMAP server and as well display in K9 Mail on my mobile and none of the solutions posted here, such as renaming the folders etc. did work). What I did so far: - Uninstalled TB - Deleted the profiles folder in the user folder (both in "local" and "roaming") - Deleted remaining TB folders in "ProgramData" and "Program Files (x86)" - Emptied trash bin - Restarted

But... After installation the old folder incl. the grey/italic folders appear again.

Does TB store under different names the previous profiles? How do I force TB to load totally new the folder structure as it is on the server?

Any hints are mostly welcome!

Best, Wolfram

Hello! I want to make a new totally clean installation of TB to get rid of the grey/italic folders issue (the folders and it's structure is correct on the IMAP server and as well display in K9 Mail on my mobile and none of the solutions posted here, such as renaming the folders etc. did work). What I did so far: - Uninstalled TB - Deleted the profiles folder in the user folder (both in "local" and "roaming") - Deleted remaining TB folders in "ProgramData" and "Program Files (x86)" - Emptied trash bin - Restarted But... After installation the old folder incl. the grey/italic folders appear again. Does TB store under different names the previous profiles? How do I force TB to load totally new the folder structure as it is on the server? Any hints are mostly welcome! Best, Wolfram

Всички отговори (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1382903