Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Unable to send email messages.

  • 2 отговора
  • 5 имат този проблем
  • 12 изгледи
  • Последен отговор от BML

more options

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in Account Settings Outgoing server (SMTP0

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in Account Settings Outgoing server (SMTP0

Всички отговори (2)

more options

I hung my cursor over my email icon and Thunderbird? came up so could you tell me how I contact them?

The error means the password is incorrect to that outside private email server. SMTP is a POP3/IMAP email from your ISP and you need to check your login to verify this.

The problem is I don't know how to do the above.

more options

The BT Outage is causing the problem and is still running. When will it be sorted out?