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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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Unable to send emails.

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  • Последен отговор от david

stevebirch7
stevebirch7
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Having written an email and pressing 'Send' I get the message: 'Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: IP Address rejected for policy reasons.' I have checked my email SMTP settings and they all seem OK, and I haven't changed them. What are the 'Policy reasons' and how do I move forward? My principle email accounts are 'btinternet.com'. Thanks.

Having written an email and pressing 'Send' I get the message: 'Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: IP Address rejected for policy reasons.' I have checked my email SMTP settings and they all seem OK, and I haven't changed them. What are the 'Policy reasons' and how do I move forward? My principle email accounts are 'btinternet.com'. Thanks.

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david
david
  • Top 10 Contributor
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Your best bet may be to ask your email provider that question, since they apparently didn't share any information. A possible area to check would be that you are authenticating in SMTP server.