Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Can't open Firefox. It says damaged or incomplete.

  • 2 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от karapetian.asya

more options

I am unable to open firefox. it says damaged or incomplete.

I am unable to open firefox. it says damaged or incomplete.

Всички отговори (2)

more options

Try to reinstall Firefox in case something went wrong updating.

Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 116.0.3:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

more options

I'd recommend resetting the browser. You can do it manually by deleting the preferences files from the Library folder on Mac. Also, there are many third-party tools that provide such an option, for example, App Cleaner & Uninstaller.