Account lost?
I have been using Thunderbird for years, but now when I start Thunderbird it thinks I am a new user to set up a new account. It does not find my existing email files. I think all my email files might be saved in the "profiles" folder. ( If not, I have it backed up.) How do I get Thunderbird to use my existing account and email files?
Избрано решение
To open the current profile folder if TB is running:
- TB menu > Help > Troubleshooting Information
- under the Application Basics section next to Profile Folder, click 'Open Folder'
To open the profile manager if TB is running:
- TB menu > Help > Troubleshooting Information
- under the Application Basics section next to Profiles, click 'about:profiles'
To open the profile manager if TB is closed:
Всички отговори (5)
Start the Profile Manager, create a new profile, and point it to your existing profile at the 'Choose folder' prompt.
Thanks for the reply Ed. How do I start the profile manager? I don't find that as an option when I open Thunderbird email.
Избрано решение
To open the current profile folder if TB is running:
- TB menu > Help > Troubleshooting Information
- under the Application Basics section next to Profile Folder, click 'Open Folder'
To open the profile manager if TB is running:
- TB menu > Help > Troubleshooting Information
- under the Application Basics section next to Profiles, click 'about:profiles'
To open the profile manager if TB is closed:
Thanks Ed, It took me a while to figure out how to do it, but my problem is now solved, thanks to your help.
Променено на от tigergary
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.