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thunderbird backup file can't restore to new PC

  • 3 отговора
  • 0 имат този проблем
  • Последен отговор от david

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Hello sir, I have a new PC so I used mozbackup to backup old thunderbird whit .pvc file. after i completed to setup my PC windows system and install thunderbird into new PC. my old email setting and mail can't be restore back. it is still asked me to input new account after i used Mozback to restore .pvc file succesfully. can you show to me how to have my old email back, thanks. Audeo

Hello sir, I have a new PC so I used mozbackup to backup old thunderbird whit .pvc file. after i completed to setup my PC windows system and install thunderbird into new PC. my old email setting and mail can't be restore back. it is still asked me to input new account after i used Mozback to restore .pvc file succesfully. can you show to me how to have my old email back, thanks. Audeo

Всички отговори (3)

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First, mozbackup is dangerous - even the developer says so. See https://mozbackup.jasnapaka.com/ Post screenshot of what you do have and maybe someone here can suggest next steps.

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the screenshot is pvc file that I have. thanks.

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I should have been more clear. You need to post a screenshot of an unzipped profile so that we can see the folders and message files that are there.

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