Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

TB shows unread messages when all have been read

  • 8 отговора
  • 0 имат този проблем
  • 10 изгледи
  • Последен отговор от Mapenzi

more options

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read. I tried to fix this by highlighting all the messages in my inbox, and marking them all as read. That fixes the issue temporarily, but when the next batch of emails comes in, even though I read them all, there's still a number showing some messages are unread! thanks,

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read. I tried to fix this by highlighting all the messages in my inbox, and marking them all as read. That fixes the issue temporarily, but when the next batch of emails comes in, even though I read them all, there's still a number showing some messages are unread! thanks,

Всички отговори (8)

more options

Try R-click on the Inbox folder > Properties > Repair Folder

Полезно?

more options

I did try that but the same problem persists. thanks,

Полезно?

more options

What is your specific setting in Settings > General > Reading & Display? Is this happening in all accounts and folders?

Променено на от Mapenzi

Полезно?

more options

Right-click the affected folder - Mark Folder Read

Полезно?

more options

Answer deleted.

Променено на от Mapenzi

Полезно?

more options

tkaufman1 said

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read.

Where do you see those "unread messages" ? In the folder pane or in the thread pane?

Полезно?

more options

To the right of the word INBOX is a small blue circle with a number inside showing how many unread messages there are. Even when all are read, there's still a number there. I tried christ1's suggestion...we'll see if that works.

thanks

Полезно?

more options

tkaufman1 said

To the right of the word INBOX is a small blue circle with a number inside showing how many unread messages there are.

To verify if the number in the "unread" circle is erroneous or real you should open the Quick Filter und select the "Unread" symbol

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.