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Mozilla account is hacked

  • 1 отговор
  • 0 имат този проблем
  • Последен отговор от Tomatoshadow2

js02ddmail
js02ddmail
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My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.

My account was probably hacked. I noticed this from an email I received from Mozilla. My account was logged in from Africa, which i noticed from the timezone because the email gives literally no detail. I logged into my account to kick them out but i found out i couldnt because the button didnt work. All the other kick buttons worked except the hackers. Mozilla has done nothing other than to email me.
Прикачени екранни снимки

Всички отговори (1)

Tomatoshadow2
Tomatoshadow2
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Hi,

Sorry to hear you're dealing with this issue, I'd recommend reviewing this article to update your password https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password and going forward enable 2FA here's that article https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

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