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Trash Will Not Stay Deleted

  • 4 отговора
  • 0 имат този проблем
  • Последен отговор от frisée

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Hi,

My trash refuses to stay deleted. I delete it and close Thunderbird. The next time I log in, it's back in the Trash folder. This has been going on for over a week.

I have had Thunderbird for years so I know that it isn't in my settings. What is going on?

Hi, My trash refuses to stay deleted. I delete it and close Thunderbird. The next time I log in, it's back in the Trash folder. This has been going on for over a week. I have had Thunderbird for years so I know that it isn't in my settings. What is going on?

Всички отговори (4)

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You could try right clicking on the Folder, select Properties and Repair the folder. Are you set up for an IMAP or POP3 account? Windows OS? The Trash folder could be manually removed in the folders and then it would regenerate but that would take a little careful work.

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frisée, thank you for your response. I tried repairing the folder but that didn't seem to work. I have my settings to delete upon closing Thunderbird. I changed those to delete if older than 1 day, that didn't work. Then I changed them back. That didn't work either. Attached is a screenshot showing the imap account, and you can see all of the folders still in the Trash. It says that there are 0 messages in the yahoo account. I have logged into the yahoo account and there are no emails in the trash folder there. How would I manually remove the Trash folder in Thunderbird and regenerate?

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Windows 11

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Lymie said

How would I manually remove the Trash folder in Thunderbird and regenerate?

When Thunderbird is closed, go to C:\Users\[Users]\AppData\Roaming\Thunderbird\Profiles\XXXX.default-release then IMAP Mail. Then you would have to find the relevant IMAP account and navigate to the area where you have both 'Trash' and 'Trash.msf'. Move both folders into somewhere on your Desktop for safe-keeping. Restart TB and click on the root of the account.

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