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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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Untick Enable adaptive junk mail controls for this account NOT working

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  • 1 има този проблем
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  • Последен отговор от sfhowes

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I found several unread emails in my Spam folder (without that folder indicating anything was in it), yet "Enable adaptive junk mail controls for this account" is NOT set. How do I ensure that NO email gets put in the Spam folder automatically?

Also, what is the difference between what you call Junk vs Spam? I see no Junk folder.

I found several unread emails in my Spam folder (without that folder indicating anything was in it), yet "Enable adaptive junk mail controls for this account" is NOT set. How do I ensure that NO email gets put in the Spam folder automatically? Also, what is the difference between what you call Junk vs Spam? I see no Junk folder.

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A folder named Spam or Bulk is created by the mail provider, to store junk mail before TB accesses the account. If Junk controls are activated in TB, a Junk folder is created - independent of the Spam filtering.

Some providers have an option in webmail settings to move mail from Spam to the Inbox with something like [SPAM] added to the Subject. You can also have the Spam folder checked when getting new mail by checking the box in folder Properties (right-click menu).

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