Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Firefox says "prefs.js is corrupt and cannot be accesed."

  • 1 отговор
  • 26 имат този проблем
  • 3 изгледи
  • Последен отговор от cor-el

Rorato
Rorato
more options

When I open firefox, I get an error code saying something along the lines of: "C:/Documents and Settings/User/Application Data/mozilla/firefox/profiles/rg7q7llq.default/prefs.js is corrupt and cannot be accesed. Run Chkdsk to fix this."

Well, I've ran Chkdsk twice and it didn't work. Please help. Firefox keeps acting like it's my first time using it and won't install any themes I add.

This happened right after I did a virus scan with Kaspersky Internet Security

When I open firefox, I get an error code saying something along the lines of: "C:/Documents and Settings/User/Application Data/mozilla/firefox/profiles/rg7q7llq.default/prefs.js is corrupt and cannot be accesed. Run Chkdsk to fix this." Well, I've ran Chkdsk twice and it didn't work. Please help. Firefox keeps acting like it's my first time using it and won't install any themes I add. This happened right after I did a virus scan with Kaspersky Internet Security

Всички отговори (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did chkdsk report any problem with that file or any other files?

Can you delete that corrupted file prefs.js?

Help > Troubleshooting Information > Profile Directory > Open Containing folder