Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Have had a virus so uninstalled Firefox; now cannot reinstall - says it is already running although I cannot see any trace in Add/delete or Task Mgr

  • 1 отговор
  • 3 имат този проблем
  • 3 изгледи
  • Последен отговор от cor-el

more options

Had a Trojan DNS changer; Was running Avast. Ran Antispyware, CCleaner and thought I got it cleaned up. Am now running AVG.

Uninstalled Firefox to see if that was part of the problem but now I cannot reinstall - says already running; reboot computer to close. Have rebooted endless times and no change.

By the way - still getting redirects on IE.

Had a Trojan DNS changer; Was running Avast. Ran Antispyware, CCleaner and thought I got it cleaned up. Am now running AVG. Uninstalled Firefox to see if that was part of the problem but now I cannot reinstall - says already running; reboot computer to close. Have rebooted endless times and no change. By the way - still getting redirects on IE.

Всички отговори (1)

more options

Use the profile manager to create a new default profile.

See http://kb.mozillazine.org/Profile_Manager