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When opening Adobe docs in browser the first 2 or 3 open fine, then I get an internal error and the screen is blank and I can't open Adobe docs any longer. Why?

  • 1 отговор
  • 7 имат този проблем
  • 2 изгледи
  • Последен отговор от Xircal

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When opening Adobe documents in my browser everything is fine for about 4 documents, then when I try to open again, the screen goes black and I get a popup stating an internal error has occurred. I try to refresh, but that does not clear the problem. I have to close Firefox and then reopen. Very frustrating!!

When opening Adobe documents in my browser everything is fine for about 4 documents, then when I try to open again, the screen goes black and I get a popup stating an internal error has occurred. I try to refresh, but that does not clear the problem. I have to close Firefox and then reopen. Very frustrating!!

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You have My Web Search installed which is malware and which will attempt to redirect your searches.

Click the orange Firefox button, go to Add-ons and then click the Plugins menu. Find My Web Search and disable it.

You can remove it by using this free malware scanner: http://www.malwarebytes.org/products/malwarebytes_free

See also: http://en.wikipedia.org/wiki/My_web_search