Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I set up an account today on my work computer and now firefox does not recognize my account name

more options

I set up a new account with Firefox today through my work computer. I used my email address: lauraplyler@gmail.com and the password. I even have a print out right in front of me of my Firefox Sync Key! But, when I try to sync the 2 computers it is saying it does not recognize my "account". I even tried to reset my password and got the same message.

I set up a new account with Firefox today through my work computer. I used my email address: lauraplyler@gmail.com and the password. I even have a print out right in front of me of my Firefox Sync Key! But, when I try to sync the 2 computers it is saying it does not recognize my "account". I even tried to reset my password and got the same message.

Променено на от watershed

Всички отговори (3)

more options

Please edit your message to remove the password, this is a public forum.

more options

Thank you! I did not realize this was a public forum until after I posted my question. I am new to Firefox/Mozilla. Thanks.

more options

Well, unfortunately I don't use Firefox Sync, so I haven't helped you very much. I hope someone more familiar with Sync joins in. Until then, you could browse the Firefox Sync support articles here: Firefox Sync Support Home Page | Firefox Help.