Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

How do I get the option I've chosen in applications Mail to to work on a web page

  • 2 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от Sharp63

more options

When I go to options, applications, scroll to (mailto) I have three choices...Yahoo, Gmail or Windows Live Mail. No matter which one I select none of them are working since the last update to FF 5, all I'm getting when clicking an email icon at a website is another tab opens but it's blank with the address bar saying (about:blank) Each time I made a change I restarted FF but it still wouldn't work.

When I go to options, applications, scroll to (mailto) I have three choices...Yahoo, Gmail or Windows Live Mail. No matter which one I select none of them are working since the last update to FF 5, all I'm getting when clicking an email icon at a website is another tab opens but it's blank with the address bar saying (about:blank) Each time I made a change I restarted FF but it still wouldn't work.

Променено на от Sharp63

Избрано решение

You can look at the network.protocol-handler.external.mailto and other mailto prefs on the about:config page.
You can open about: pages via the location bar like you open a website. Filter: mailto

If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.
You can also try to change the network.protocol-handler.warn-external.mailto pref to true.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold(user set).
  • Preferences can be reset to the default or changed via the right-click context menu.
Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

You can look at the network.protocol-handler.external.mailto and other mailto prefs on the about:config page.
You can open about: pages via the location bar like you open a website. Filter: mailto

If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.
You can also try to change the network.protocol-handler.warn-external.mailto pref to true.


To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold(user set).
  • Preferences can be reset to the default or changed via the right-click context menu.
more options

Following your instructions I was able to reset: network.protocol handler.external.mailto prefs to default...it was set (bold) it's value reads True. However; I also reset the network.protocol-handler.warn-external.mailto prefs to default but the value is set to "False". When I right click I'm not sure if one of the options will change the value and if so which one? Does it matter that the value is False? Also; the network.protocol-handler.expose.mailto...is set to default but again value is "False". Am I good to go or may something not work wright along the way or create a security risk? I went back to Tools, Options, applications again and tried all three email programs mentioned in my question and which ever one I set is the one that opened. Thank you for your help...