Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Mail no longer works right through att.my.yahoo on Firefox.

  • 1 отговор
  • 45 имат този проблем
  • 1 изглед
  • Последен отговор от ginnyp

more options

I use att.my.yahoo.com to access several e-mail accounts. Recently (perhaps about the time I upgraded to Firefox 5 or 5.0.1), I started having trouble after going to mail. I now get a different screen that says “A new look! We’ve improved the way you Sign-In to att.net.” That’s fine, but when I try to sign in, it tells me my password has expired and I need to change it. On another e-mail account, it can’t even find the account at all. When I try to go to “member center,” I have the same problems. One would think this might be an AT&T or Yahoo problem, but all is well when working in Safari or even Explorer. I have emptied Firefox cache and removed any cookies that seem to apply, but neither has helped. What else can be done to fix this?

I use ''att.my.yahoo.com'' to access several e-mail accounts. Recently (perhaps about the time I upgraded to Firefox 5 or 5.0.1), I started having trouble after going to mail. I now get a different screen that says “A new look! We’ve improved the way you Sign-In to att.net.” That’s fine, but when I try to sign in, it tells me my password has expired and I need to change it. On another e-mail account, it can’t even find the account at all. When I try to go to “member center,” I have the same problems. One would think this might be an AT&T or Yahoo problem, but all is well when working in Safari or even Explorer. I have emptied Firefox cache and removed any cookies that seem to apply, but neither has helped. What else can be done to fix this?

Всички отговори (1)

more options

Strange - never saw any answer(s) on this, but it suddenly started working OK. I clicked into e-mail through Firefox instead of Safari (by accident) a couple of days ago, and it has worked ever since! Guess there really was a problem that Firefox fixed!