Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashing 6.0.2, a dozen times or more a day even after starting in safe mode, disabling add-ons and going through all the guides on Firefox crashes

  • 1 отговор
  • 40 имат този проблем
  • 1 изглед
  • Последен отговор от Julia

more options

I've done 3 uninstalls, 2 of them all the way, one keeping the customizations. I have reinstalled each time. I've updated my plug-ins, restarted in safe mode with everything disabled (including plug-ins and add-ons) and am going nuts trying to figure out why Mozilla keeps crashing. It ALWAYS crashes on the Firefox add-on page, it sometimes crashes on Youtube and Facebook and rarely on google pages. I have ran MalwareBytes, SuperAnti-Spyware, Norton scans and Norton Power Eraser, they all say that I am clean, my computer is clean and the worse thing they can find are cookies.

Please help. Thanks!!

I've done 3 uninstalls, 2 of them all the way, one keeping the customizations. I have reinstalled each time. I've updated my plug-ins, restarted in safe mode with everything disabled (including plug-ins and add-ons) and am going nuts trying to figure out why Mozilla keeps crashing. It ALWAYS crashes on the Firefox add-on page, it sometimes crashes on Youtube and Facebook and rarely on google pages. I have ran MalwareBytes, SuperAnti-Spyware, Norton scans and Norton Power Eraser, they all say that I am clean, my computer is clean and the worse thing they can find are cookies. Please help. Thanks!!

Всички отговори (1)

more options

Some of the IDs are: bp-4114edef-c971-4186-be78-d7caf2110917, bp-75ebb8f1-eb77-48c5-8459-855d92110917, bp-9058c487-b913-4932-a6f6-4fbb12110917, bp-9e06e3c8-43ec-4f78-ad70-de51c2110917, bp-c5af28a9-ce6c-4ab7-9c66-07d552110917, bp-579cc0c9-d018-4645-9a05-377f32110917.

Thanks!