Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Cant get into Comcast Inbox from PreviewPage and told Firefox is corrupted as works fine on IE

  • 1 отговор
  • 3 имат този проблем
  • 2 изгледи
  • Последен отговор от the-edmeister

more options

I have two other comcast email accounts that I can access normally but my home account after recognizing password will not progress beyond the "PREVIEW INBOX" page. Comcast has tried and all works fine on their end. I can access home account normally on Internet Explorer. Tech told me sounds as if Mozilla has become corrupted and I must completely uninstall and then re-install. Don't want to loose all my bookmarks/links/etc. Anything else I can do to fix this? Thank you.

I have two other comcast email accounts that I can access normally but my home account after recognizing password will not progress beyond the "PREVIEW INBOX" page. Comcast has tried and all works fine on their end. I can access home account normally on Internet Explorer. Tech told me sounds as if Mozilla has become corrupted and I must completely uninstall and then re-install. Don't want to loose all my bookmarks/links/etc. Anything else I can do to fix this? Thank you.

Всички отговори (1)

more options

Switch to the Xfinity Connect Lite interface in Xfinity preferences when using IE. Then you will be able to get beyond the Preview Inbox.