Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Present version 7.0.1, get update available for 8.0.1. Fire off the update which starts a down load and finishes. Then get "connect to update server" that never connects. This has happened over a 2 week period.

  • 2 отговора
  • 15 имат този проблем
  • 1 изглед
  • Последен отговор от bniedfeldt

more options

My 7.0.1 program tells me there is an update available, 8.0.1.. I fire off the update which downloads an installer. When I restart firefox to get the update installed, it does the restart and fires off an new window stating it is contacting the update server. This will continue to contact for 30 minutes with no connection made. So my browser stays at 7.0.1.

Windows Vista Ultimate, sp2 64-bit.

My 7.0.1 program tells me there is an update available, 8.0.1.. I fire off the update which downloads an installer. When I restart firefox to get the update installed, it does the restart and fires off an new window stating it is contacting the update server. This will continue to contact for 30 minutes with no connection made. So my browser stays at 7.0.1. Windows Vista Ultimate, sp2 64-bit.

Избрано решение

try the alternate and easiest way by downloading from here and simply run

Прочетете този отговор в контекста 👍 1

Всички отговори (2)

more options

Избрано решение

try the alternate and easiest way by downloading from here and simply run

more options

OK. That worked. Any idea why the original update does not function? Is it pointing to a bad site name? Curious minds would like to know and I think the folks should clear up the issue.