Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

firefox will not let me access a credit card account that has an eleven character password

  • 1 отговор
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от cor-el

more options

I have used Firefox in the past to access my Citibank credit cards on line. Today when I tried to log in to the site, I was unable to enter a password that is eleven characters long.

I have used Firefox in the past to access my Citibank credit cards on line. Today when I tried to log in to the site, I was unable to enter a password that is eleven characters long.

Всички отговори (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).