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Recently upgraded to new version of Firefox and after a Windows System Restore was performed today Firefox is no longer accessable (clicking Firefox icon results in nothing) what can I do?

  • 1 отговор
  • 2 имат този проблем
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  • Последен отговор от cor-el

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After System Restore Mozilla Firefox icon is still on the bottom of screen but now when I click on the icon the Firefox browser does not open. I have a number of bookmarks saved that I would perfer not to lose - is there anyway I can restore Firefox without losing bookmarks?

After System Restore Mozilla Firefox icon is still on the bottom of screen but now when I click on the icon the Firefox browser does not open. I have a number of bookmarks saved that I would perfer not to lose - is there anyway I can restore Firefox without losing bookmarks?

Избрано решение

Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore.

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


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Избрано решение

Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore.

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).

Download a fresh Firefox copy and save the file to the desktop.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.