How to report a virus threat found in firefox.exe?
Virus threat reported by ESET Smart Security on 1/16/12. Object: c:\Documents and Settings\admin\Application Data\...cache.js. Virus: JS/Redirector.B virus. ALERT: Event occurred during an attempt to access the file by the application - c:\ProgramFiles\Mozilla Firefox\firefox.exe
Всички отговори (4)
create a account at eset forum and ask them what you need to do
ESET Smart Security caught the problem, alerted me, and recommended that I delete the object, which I did. I do not know what the object was or where it came from.
My post here was to find out how to report the threat to Firefox since it involved firefox.exe and wondered if there was any vulnerability there. Is this type of information valuable to Firefox?
Scan your pc with the virus removal expert first, let them know which file are infected, after that they will instruct you futher step
The error was most likely a "false positive" related to a file contained in one of your extensions.
- Remember that most security applications look for a pattern of characters in their Anti-virus/anti-spyware signature files and that can result in "false positive" reports which must be investigated by and corrected by the company producing the security application or the company producing the signatures.
- If you quarantined the file (usually better than deleting, to avoid deleting an important OS file), you should be able to restore/un-quarantine it; see your instructions for your security application to do this.
- If you deleted a file from an extension, the extension may no longer function properly.
You may have omitted some important information to determine what may be causing the error. In your post, you indicate the partial path "c:\Documents and Settings\admin\Application Data\...cache.js"; the "..." would show, if an extension, the extension name in the full path just prior to "cache.js".
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
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