I HAD TO DO A FACTORY RESET ON MY COMPUTER AND HAD TO DOWNLOAD FIREFOX AGAIN BUT ALL MY PASSWORDS AND EMAILS ARE GONE PLEASE HELP
i had problems with my computer so had to do a factory reset downloaded firefox and all emails and passwords are gone i am new to this and didnt know how to back them up i need these emails and passwords back
Всички отговори (3)
I don't know if the people here can help you as we can't verify whether the accounts/computer belongs to you.
If you've reset your Windows setup by doing a factory reset and you didn't make a backup of the personal data in the Firefox Profile Folder before doing this then I'm afraid that all data that Firefox stores in the Firefox Profile Folder is lost.
- https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
You should regularly backup your personal data in Firefox to guard against such issues.
Also, Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". Seek support from your service provider or a forum for that service.