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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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Is there some way I can directly to someone for help

  • 1 отговор
  • 1 има този проблем
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  • Последен отговор от user633449

rosemarybales
rosemarybales
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I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent.

(Email removed by Mod)

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent. (Email removed by Mod)

Променено на от user633449

Всички отговори (1)

user633449
user633449
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Did you use Windows Restore to restore your computer or did you re-install Windows?

If you use Recover important data from an old profile to find your old profile, does that help?

This is the only channel for Mozilla and Firefox support.