Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I am getting a yellow bar that says my Mozilla is unsupported--is this valid or an imposter

  • 1 отговор
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от kobe

sandrawolf
sandrawolf
more options

When I recently downloaded SkypeI also received several uninvited add-ons which totally revised the appearance and operation of my Mozilla, and added a task bar called Key Bar 1.12, and some kind of PC Optimizer program. I found several programs were added that day and uninstalled them all. Nothing changed, so I uninstalled Mozilla. That did not help either, until I found a link in Mozilla help to remove add-ons and restart. These programs were apparently rigged to stop me from doing this, as there was no response when I clicked the option to remove these add-ons. So I manually restarted. Problem solved, everything seemed to return to normal. But now I occassionally receive a yellow bar saying my Mozilla is unsupported, and to update "click here". I keep dismissing it as I am afraid it is that nasty little thing trying to get back in control. Is it them or is it Mozilla. How can I know if I have the latest or the true Mozilla?

When I recently downloaded SkypeI also received several uninvited add-ons which totally revised the appearance and operation of my Mozilla, and added a task bar called Key Bar 1.12, and some kind of PC Optimizer program. I found several programs were added that day and uninstalled them all. Nothing changed, so I uninstalled Mozilla. That did not help either, until I found a link in Mozilla help to remove add-ons and restart. These programs were apparently rigged to stop me from doing this, as there was no response when I clicked the option to remove these add-ons. So I manually restarted. Problem solved, everything seemed to return to normal. But now I occassionally receive a yellow bar saying my Mozilla is unsupported, and to update "click here". I keep dismissing it as I am afraid it is that nasty little thing trying to get back in control. Is it them or is it Mozilla. How can I know if I have the latest or the true Mozilla?

Всички отговори (1)

kobe
kobe
more options

Well the forum software detected your version of firefox is outdated, a safe thing to do is to update from here.

OR READ

And check for malware and or reset firefox, read these linked kb articles below.

Променено на от kobe