We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Whenever I download a file with Firefox, I can no longer go to any new URLS, or run searches; I have to exit & restart to get it working again.

  • 3 отговора
  • 2 имат този проблем
  • 6 изгледи
  • Последен отговор от beyondhelp23

more options

I'm running Windows 7 Enterprise-64 bit, SP1 I have tried resetting Firefox & have tried re-installing it. Neither made any difference. It does not seem to matter what type of file I download. Once I have downloaded any file, I am unable to connect to any other sites, getting an error indicating that the site cannot be found. I get the same effect if I try to use a bookmark, or if I type in the URL.

I'm running Windows 7 Enterprise-64 bit, SP1 I have tried resetting Firefox & have tried re-installing it. Neither made any difference. It does not seem to matter what type of file I download. Once I have downloaded any file, I am unable to connect to any other sites, getting an error indicating that the site cannot be found. I get the same effect if I try to use a bookmark, or if I type in the URL.

Избрано решение

Try below.

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page. A list of settings should appear
  3. Filter the list by typing in the search bar at the top. Type in scanWhenDone. You should now find the "browser.download.scanWhenDone" preference.
  4. Double-click on that preference to set the value to false.
  5. Next, try to download something and see if it still has issues.
Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options
more options

Избрано решение

Try below.

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page. A list of settings should appear
  3. Filter the list by typing in the search bar at the top. Type in scanWhenDone. You should now find the "browser.download.scanWhenDone" preference.
  4. Double-click on that preference to set the value to false.
  5. Next, try to download something and see if it still has issues.
more options

Thank you! Worked like a charm!