Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Samsung Galaxy Pad Installation

  • 4 отговора
  • 3 имат този проблем
  • 20 изгледи
  • Последен отговор от user633449

more options

I used the Google Play store to download the Firefox browser onto my Samsung Galaxy pad. When I go to the Play store and look at My Apps, the page indicates Firefox (and beta) are installed. Trouble is there is no icon, the app doesnt show up in my application manager, so I cant "uninstall" it to try reinstalling it. Ive cleared cookies, caches, reset defaults, restarted, etc and am stumped on what to try next. Any ideas? I'm almost thinking something is incorrectly telling the Play store it is installed when it isnt - but I don't know what that something is to correct it. Any ideas or suggestions are very much appreciated.

I used the Google Play store to download the Firefox browser onto my Samsung Galaxy pad. When I go to the Play store and look at My Apps, the page indicates Firefox (and beta) are installed. Trouble is there is no icon, the app doesnt show up in my application manager, so I cant "uninstall" it to try reinstalling it. Ive cleared cookies, caches, reset defaults, restarted, etc and am stumped on what to try next. Any ideas? I'm almost thinking something is incorrectly telling the Play store it is installed when it isnt - but I don't know what that something is to correct it. Any ideas or suggestions are very much appreciated.

Всички отговори (4)

more options

When you go to the play store, do you have the option to install or uninstall?

more options

Actually. What would happen is the Play page wouldn't fully load, it would return an error message. The Galaxy 10.1 pad autoupdated itself to the latest Android version 4.2.2 I think and since then internet acces has been really sluggish. I was trying to see if a different browser would help but it's trying to keep me in the sand pit so to speak. I'll try the Play stsore again, may be some signon glitch or something that now cleared up. If it works I'll let you know

more options

Ok tried Play store again. Pretty much the same problem. No error message this time but the images won't fully load and there is no uninstall option.

more options

Do you have a desktop computer? Can you go to play.google.com and search for Firefox, and see if you can send it to your device? Have you cleared your play store files?

This sounds like a play store issue, not a firefox one :/