Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Error message after installing latest FlashPlayerPlugin

  • 4 отговора
  • 10 имат този проблем
  • 8 изгледи
  • Последен отговор от shrimp507

more options

After installing FlashPlayerPlugin_11_9_900_117.exe with the downloaded install file install_flashplayer11x32_mssd_aih.exe when I open Firefox and go to another tab I get this error message: The exception unknown software exception (0xc0000710) occurred in the application at location 0x.......... (this is different each time) Click OK to terminate the program. I do this and everything seems to work OK but I keep getting the error message each time I open Frirefox and move to different pages. What can I do to fix this problem?

After installing FlashPlayerPlugin_11_9_900_117.exe with the downloaded install file install_flashplayer11x32_mssd_aih.exe when I open Firefox and go to another tab I get this error message: The exception unknown software exception (0xc0000710) occurred in the application at location 0x.......... (this is different each time) Click OK to terminate the program. I do this and everything seems to work OK but I keep getting the error message each time I open Frirefox and move to different pages. What can I do to fix this problem?

Избрано решение

See also these threads about an 0xc0000710 exception:

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

more options

Try removing Adobe Flashplayer from your computer.
Then reinstall it.

Please report back soon.

more options

Избрано решение

See also these threads about an 0xc0000710 exception:

more options

Thank you for your prompt reply I have tried uninstalling and reinstalling it twice, but still no luck. I haven't yet tried uninstalling and reinstalling Firefox. Should I do this? If I do should I uninstall Adobe first, then Firefox and then reinstall Firefox before Adobe in that order?

more options

Hi - I've just uninstalled Flash Player 11.9 and installed archived version 11.8.800.168 as advised in your FixNow Support. At 72 years of age I find having to put things like this right on my laptop is usually most confusing, but it has solved the problem simply and easily! Thank you so much!