How stops i spam sites? every time it go to the wrong site.
I a select a site (exaple via Goolge) then Firefox open a new page wiht spam advertising site. If a fullout a field then Firefox pen a new page wiht spam advertising site.
Избрано решение
Hello driansmith, I have get a E-Mail from you. I have no understand. Do you have a question or your E-Mail is a comment. Best Regards Jürgen
Прочетете този отговор в контекста 👍 0Всички отговори (12)
hello GlasEye, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
Hello GlasEye,
this are advertising sites wich you can only block with a "adblock" add-on. You can download and install this add-on here (https://addons.mozilla.org). Please notice that you install this add-on at your own risk and this add-on can´t stop every spam advertising site. Before downloading this add-on, be sure that you deleted your old add-ons and cleaned your cookies.
Do not hesitate to contact us further.
Променено на
Hello ..., I have this problem too. First I have delete in Firefox Start "C:\Users\Juergen\AppData\Local\Mozilla Firefox\firefox.exe" the spam URL after the command. Second I have a further problem with the same URL if I open a new Tab. The spam homepage appears. I have not solved this this problem. Best Regards Jürgen
hey jürgen, my same advice would apply to your situation. basically first look into your extensions and remove all suspicious entries & then run a scan for malware with the tools mentioned.
Great, everty think ok now. Greeting from Dutch www.huyske.com www.glasschitteringen.nl
Hello Philip, thank you very much for your answer. I have installed an Virusscanner at my PC. I have made many scanns and I have found no Virus. I have also scanned my PC with a Spywarescanner, no Spyware was found. If I open a new TAB a Side appears: www.nationzoom.com/newtab/?type=nt&ts=1385837784&from=tugs&uid=ST3500320AS_5QM09MXQXXXX5QM09MXQ I think this side is not reliable. I want that this side disappears from my Firefox. I think my Firefox is modified from a Spyware. I want restore the original state. Best regards Jürgen
in order to restore the original state of firefox, see Refresh Firefox - reset add-ons and settings
Hello Philip, thank you very much for your answer. I have solved my problem. An other friend has my helped. I have set the command "about:config" in the adress Input line. A window has opend and I have searched to the line "browser.newtab.url". In this line was written the bad URL. A right klick at this line with Reset and the bad URL was deleted.
Your Hint with "Reset FireFox" can me help in future for an other problem.
Best regards Jürgen
If you reset, you lose all the add-ons etc I assume?
I too have tried ALL the anti-spam and anti-malware software - and none have detected anything. The problems persist.
Избрано решение
Hello driansmith, I have get a E-Mail from you. I have no understand. Do you have a question or your E-Mail is a comment. Best Regards Jürgen
hello driansmith, in order to get effective help, please open a new question at https://support.mozilla.org/en-US/questions/new instead and include a bit more information about your issue and if possible your troubleshooting information. thank you!