Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Firefox crashes

  • 2 отговора
  • 5 имат този проблем
  • 11 изгледи
  • Последен отговор от cor-el

ElizOF
ElizOF
more options

My Firefox browser crashes constantly without warning. Sometimes I get a message about high CPU or RAM but that makes no sense because the message appears before I haven't even opened any pages. The regularity with which it freezes, hangs, and crashes has become a nuisance factor. I've tried everything; even had my antivirus provider run tests and adjust some plugins. If there are plugins that need to be removed, please advice. I need help fixing this problem. Thank you!

My Firefox browser crashes constantly without warning. Sometimes I get a message about high CPU or RAM but that makes no sense because the message appears before I haven't even opened any pages. The regularity with which it freezes, hangs, and crashes has become a nuisance factor. I've tried everything; even had my antivirus provider run tests and adjust some plugins. If there are plugins that need to be removed, please advice. I need help fixing this problem. Thank you!

Всички отговори (2)

Nerevakiin
Nerevakiin
more options

I have a similar issue with FF 27.0.1 for windows 7. It only seems to max my ram/cpu/crash on sites that use flash or javascript(mostly Facebook causes this for me), and still happens in safemode with all addons and plugins disabled. As of current im pretty much stuck using Firefox for Linux, which isn't experiencing these issues.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: