Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

"Browse button" suddenly stops working

  • 3 отговора
  • 10 имат този проблем
  • 1 изглед
  • Последен отговор от assistance-multi

more options

This issue is quite complicated, I will try to give a maximum of details.

-- Environment details We are in a Windows 2012R2 corporate environment, with Windows XP/7 workstations. In order to standardize our users environment, their Firefox and Thunderbird profiles are stored on a network share, like this :

\\server\userprofiles\username\firefox.profil

We use Active Directory folder redirection for Application Data, so %APPDATA% is stored in the following folder :

\\server\userprofiles\username\Application data

Naturally, Firefox's profiles.ini is stored in :

\\server\userprofiles\username\Application data\Mozilla\Firefox

We customize this file in order to use a relative path. Here is the content of our profiles.ini file :


[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=../../../firefox.profil


We don't use an absolute path because we don't want to manually edit the profiles.ini of each user to set the correct path ( Path=\\server\userprofiles\username\firefox.profil)

These settings works correctly.

-- Problem Sometimes, users complaint about "Browse button" (input type="file") not working anymore. Actually, when we look further :

  • The "Browse button" is really not responding (nothing happens when we click)
  • However, we can drag/drop a file on the input area, the file is accepted and can be uploaded
  • It seems that something is locked, because when we go to "Bookmarks" the dialog box is empty, we can not add or import bookmarks
  • Restarting Firefox does not help
  • Closing Firefox, deleting the remaining parent.lock file does corrects the issue

Are we doing something wrong ? Do you think that using a relative path with "..\..\.." is a bad idea ?

Thanks

This issue is quite complicated, I will try to give a maximum of details. -- Environment details We are in a Windows 2012R2 corporate environment, with Windows XP/7 workstations. In order to standardize our users environment, their Firefox and Thunderbird profiles are stored on a network share, like this : \\server\userprofiles\username\firefox.profil We use Active Directory folder redirection for Application Data, so %APPDATA% is stored in the following folder : \\server\userprofiles\username\Application data Naturally, Firefox's profiles.ini is stored in : \\server\userprofiles\username\Application data\Mozilla\Firefox We customize this file in order to use a relative path. Here is the content of our profiles.ini file : --------------------------------------- [General] StartWithLastProfile=1 [Profile0] Name=default IsRelative=1 Path=../../../firefox.profil --------------------------------------- We don't use an absolute path because we don't want to manually edit the profiles.ini of each user to set the correct path ( Path=\\server\userprofiles\username\firefox.profil) These settings works correctly. -- Problem Sometimes, users complaint about "Browse button" (input type="file") not working anymore. Actually, when we look further : * The "Browse button" is really not responding (nothing happens when we click) * However, we can drag/drop a file on the input area, the file is accepted and can be uploaded * It seems that something is locked, because when we go to "Bookmarks" the dialog box is empty, we can not add or import bookmarks * Restarting Firefox does not help * Closing Firefox, deleting the remaining parent.lock file does corrects the issue Are we doing something wrong ? Do you think that using a relative path with "..\..\.." is a bad idea ? Thanks

Променено на от assistance-multi

Всички отговори (3)

more options

What is the "browse" button? Do you mean the location bar (where you enter the url into)?

more options

What is meant is the Browse button on a web page to upload a file (input type="file" as posted above).

more options

We did not find a solution or explanation, but we found a bypass.

The user profiles were stored on a NAS share (Synology RackStation RS814, firmware DSM 4.3-3810 Update 2).

Suspecting an issue or incompatibility with the NAS, we tried to move the profiles on a share directly located on the domain controller.

The affected users stopped immediately to complain with profiles problems.