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My verification link is incorrect so I cant set up my account. How do I resolve this?

  • 2 отговора
  • 2 имат този проблем
  • 6 изгледи
  • Последен отговор от Mike

Mike
Mike
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I have just installed Firefox and set everything up. I have registerd to sync and received an email to verify the link. When I click on the link the page cannot be displayed because the address http:/// cannot be found. To me it seems there are one too many / in the address. How do I get round this problem and verify the link?

I have just installed Firefox and set everything up. I have registerd to sync and received an email to verify the link. When I click on the link the page cannot be displayed because the address http:/// cannot be found. To me it seems there are one too many / in the address. How do I get round this problem and verify the link?

Избрано решение

Hi Mike,

Sorry that you have encountered this issue. It looks like it's an issue related to Outlook and we are aware of the bug. See: Blank URL in Outlook

I'll recommend trying to open the email with a different email reader while the engineers fix the problem.

Thanks for your patience, Ibai

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Всички отговори (2)

Ibai
Ibai
  • Администратор
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Избрано решение

Hi Mike,

Sorry that you have encountered this issue. It looks like it's an issue related to Outlook and we are aware of the bug. See: Blank URL in Outlook

I'll recommend trying to open the email with a different email reader while the engineers fix the problem.

Thanks for your patience, Ibai

Mike
Mike Задаващият въпроса
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Yes that worked perfectly. Thank you